Refund policy

30-Day Money-Back Guarantee. If you're not happy with your gear, you have 30 days from delivery to request a refund or exchange. Items must be unused and in their original condition; for hygiene reasons, used wrist straps and wraps are returnable only if defective. To start a return, email orisch14@gmail.com with your order number — we reply within 24 hours. Approved refunds are issued to your original payment method within 5–10 business days of us receiving the item. Return shipping is the customer's responsibility unless the item arrived damaged, defective, or incorrect.